Christmas 2022
The surgery will be closed on:
- 26th/27th December 2022
- 2nd January 2023
Covid-19 Update
The practice is now open for as many face-to-face appointments as restrictions allow
All appointments are pre-arranged by phone and we are prioritising patients in dental pain or under treatment when the crisis began
If your appointment is routine or you are in a vulnerable or shielded group, we would ask for your patience a little longer please
As the national situation improves, our restrictions will be lifted and we will return to seeing more patients each day
If you have any concerns, please contact us - we are happy to talk!
We would like to thank all our patients for your continued support, as we navigate these unprecedented times
The team at Harpers
If you have any concerns, please contact us - we are happy to talk!
We would like to thank all our patients for your continued support, as we navigate these unprecedented times
The team at Harpers
Complaints Proceedure
Harpers Dental Practice takes every complaint seriously. We strive to provide quality dental care for every patient however, occasions do occur where there may be concerns or complaints about the way you are treated and for this reason we operate a practice based complaints procedure.
You can complain in person, by telephone, by email, and in writing to Julie Harper, Complaints Manager. We will respond within three working days and following an investigation we will make a full response in ten working days (two weeks in total).
Every complaint is logged and its process tracked. A copy of our complaints procedure is available from the practice manager.