Guide to the Information Published by Harpers Dental Practice
This is a guide of the information routinely made available to the public at Harpers Dental Practice, in accordance with the Freedom of Information Act, 2002. The guide will be reviewed at regular intervals and be monitored for its effectiveness.
All of the information is downloadable from the practice website at www.harpersdentalpractice.org.uk or available in hard-copy from the practice.
Your right to information
As well as our published information, present and former patients of the practice have the right to access the personal information that we hold about them in accordance with the Data Protection Act 1998. Details of how to do this is contained in the Practice Data Protection Policy which is available from David Harper.
Classes of information
We hold various types of information which we review, retain or dispose of according to NHS guidelines. Our information is organised into seven categories:
- Who we are
- Our services
- Financial information
- Information for patients and the public
- Complaints
- Our policies and procedures
- This guide
Class 1: Who we are
Mr. David Harper B.D.S. - Principal Dentist - GDC 61676
Graduated Sheffield 1986
Mrs Anneliese Pantin B.D.S - Dentist- GDC 103198
Graduated Manchester 2006
Mrs. Katherine Grey B.D.S. - Dentist - GDC 61780
Graduated Sheffield 1986
Mr. Kishore Mohan Shanbhag F.D.S., R.C.S. - Visiting Oral Surgeon
Graduated Edinburgh 1999
Miss Hannah Darby B.D.S - Dentist GDC 252286
Mrs Julie Harper BSc (hons), BA (hons) - Practice Manager
Miss Emily Haddock Dip DTH GDC - GDC no. 222827
Class 2: Our services
Information about our services includes:
- Opening times
- Arrangements for emergency care
- Details of access to the premises for people with disabilities
- Sedation for anxious patients
- Treatments available
Class 3: Financial information
We have information about:
- The cost of NHS treatment
- Entitlement to exemption and remission from NHS dental charges
- Our private practice charges
Our income from the NHS is a fixed value with an annual target, which must be met by the practice. The measurement used is the Unit of Dental Activity (UDA), which is reflected in the NHS Price Banding Structure.
Class 4: Information for patients and the public
Information leaflets are available from the practice regarding:
- Types of dental treatment
- Diet
- Oral health
- Dental anxiety
- Other health information
Class 5: Complaints
Harpers Dental Practice operates a practice based complaints procedure, a copy of which is available from Adele Guest, Practice/Complaints Manager.
Class 6: Practice policies
Harpers Dental Practice has policies and procedures in place which ensure that the practice operates in a safe and efficient manner. These include:
- Data protection
- Confidentiality
- Health and Safety
- Radiation protection
- Infection control
- Equal opportunities
Copies of the policies are available from
Julie Harper, Practice Manager.
Class 7: This guide
This guide will be reviewed regularly. Further information on the Freedom of Information Act, 2002 is available from the following website:
http://www.informationcommissioner.gov.uk/